CMxConnect - Privacy Policy
Personal Information
We recognise that the information we collect is often of a highly sensitive nature and we have adopted the highest privacy compliance standards to ensure personal information is protected.
By using CMx Connect you agree that your patient data can be shared between practitioners of the same medical provider using our system. No clinical data is shared between practitioners of different providers using the CMxConnect app. Data you agree to be supplied to practitioners for your clinical care when using CMx Connect may include:
The patient’s name, address, telephone number, email address
Any drugs or treatments currently used by the patient
Previous/current medical history, including, where clinically relevant, a family medical history
Clinical or consult information is not collected via the app itself, either by entering data or through video calls.
The personal information collected may be used or disclosed:
for the purpose advised to the patient at the time of collection of the information
as required for the ordinary operation of our services (i.e. to refer the patient to a medical specialist or other health service provider),
as required under compulsion of law, or
where there is a serious and imminent threat to an individual’s life, health, or safety; or a serious threat to public health or public safety.
We may use or disclose personal information for quality assurance, training, billing, and as may be required by our insurers.
Security of Information
Other than as described in this policy or permitted under privacy principles, CMxConnect endeavours to ensure that identifying health information is not disclosed to any person unnecessarily or irresponsibly.
Due to the sensitive nature of the information collected, extra precautions are taken to ensure the security of that information. Information may be stored electronically. All electronically stored files are password-protected on several levels, and regular backups of data are performed.
We require our employees and users to observe obligations of confidentiality in the course of their employment with all staff/contractors signing Confidentiality Agreements.
Changes to the Privacy Policy
CMxConnect has the right to change the Privacy Policy at any time. If there are updates to our Privacy Policy, we will address the changes promptly and update the changes on our website. CMxConnect was designed by an Australian medical practice for the Australian market. CMH Practice Management created the technology drawing on over 20 years of clinical and operational success in practice management.